Shipment Tracking & Returns
In this section, you find information about how to track an international shipment in FlavorCloud and how to generate a return shipment.
Order Changes, Cancellations & Returns
- Does FlavorCloud honor the “Remorse Period” offered by some online stores and e-commerce platforms?
- How do I cancel a fulfillment?
- What happens with the shipping rates and custom duty fees when a customer adds or removes an item from the shopping cart?
- How do I generate a Return in FlavorCloud?
- What do I do if a package is lost in transit and I would like to re-ship the package?
- Who pays for lost shipments?
Shipment Tracking
- How do I create a custom branded tracking experience in FlavorCloud?
- How do I track a shipment?
- Where can I find the status of a shipment?
- Can I change the status of a fulfilled order in FlavorCloud?
- Can I provide updates regarding status of order and shipment to my customers?
- How long do packages take to clear customs?