No, you cannot manually change the status of a fulfilled order in FlavorCloud. The status of a fulfilled order is driven by carrier scans and is automatically updated in FlavorCloud.
Articles in this section
- Understanding Tracking Page Status Updates
- How do I create a custom branded tracking experience in FlavorCloud?
- How do I track a shipment?
- Where can I find the status of a shipment?
- Can I change the status of a fulfilled order in FlavorCloud?
- Can I provide updates regarding status of order and shipment to my customers?
- How long do packages take to clear customs?
- What is the difference between a “Tracking Number" and "Order Number" or "Reference Number”?
- Does FC offer a customer facing packing slip (order summary)?
- Are my international shipments insured?