Once an order is created in your online store (e.g. Shopify, BigCommerce, Magento) it will be automatically sent to FlavorCloud and you will see the order appear in the order section of your FlavorCloud dashboard.
You then can proceed and initiate the fulfillment of one or several orders by selecting the order(s) you would like to fulfill and picking the “Fulfill Orders” option.
As the order is being fulfilled, an international shipping label, customs doc (also sometimes referred to as "commercial invoice"), and a carrier tracking number are created. The international shipping label and customs doc are electronically forwarded to the carrier.
Another option to fulfill an order is by clicking on the order number and the selecting the "Fulfill Items" link at the bottom right.