Where Do I enter the weight of a product ordered for international shipment?

Typically, you enter the weight for each product in the online store of your e-commerce platform of choice such as e.g. Shopify or BigCommerce. When a customer reaches checkout for an international order, FlavorCloud will calculate the total weight based on the weights of the individual products and quantities in the shopping cart and use this to quote the shipping costs as well as duties and taxes in real-time. The weight for each product must be accurate and based on the greater of the actual or dimensional weight of the product. For example, if the actual weight of a product is 1 LB but the dimensional weight is 3LB then you must enter 3LB in products area of your online store (e.g. Shopify).


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