How do I create a consolidation label?

For orders shipping via a "Standard" service level, you will need to create a consolidation shipment for the first leg to transport your parcel(s) from your warehouse to the international carrier’s nearest hub. Take all orders for the day for each standard carrier (e.g., APC, SFExpress), put them into a larger box, and add a consolidation label to the box. The consolidation box will then be picked up by a local carrier such as UPS Ground or FedEx Ground.   

UPS Ground or FedEx Ground will deliver the consolidation box to the international carrier. The individual parcels will be removed from the consolidation box, scanned by the international carrier, and sent on their way across borders to their international destination.

Consolidating orders and using consolidation labels apply if you are using one of our standard carriers with FlavorCloud like APC or SF Express, i.e., they don't apply to express carriers such as FedEx or DHL, which will pick up individual packages at your location.

Please note that you can either perform the shipment consolidation function within the FlavorCloud platform or use the FlavorCloud APIs. 

Important reminder: you still need to print out your usual international label and affix it to each parcel before putting the individual packages into the consolidation box. 


The Steps in app 1.0:

  Step 1: Filter Carrier

In the dashboard of the FlavorCloud platform, select the orders that relate to the carrier you want to provide a consolidated shipment. You can do this using the "Filter" button and then, in the Carrier column, select the applicable carrier (e.g., APC).


Step 2: Select & Consolidate Orders

Now that you have filtered to your Standard Carrier orders that have been fulfilled (e.g., APC) on the FlavorCloud dashboard grid, you will need to select the orders by checking the grey boxes to the left.  If you only have a small amount, you can check the grey checkbox just above the first order, and it will select all and show the checkbox next to each order ready for consolidation.  The individual parcels should have their international label affixed to the outside of the package.

Next, select “Create Consolidation” from the "Actions" drop-down menu. You will receive a green notification message saying orders have been consolidated — it typically takes up to a few minutes to process, and you should see notifications next to the bell icon on the top right of the grid asking you to refresh the page (usually, you can refresh the page by pressing CTRL + F5).  If an order has been consolidated, it will show a blue circle with a "C" inside of it mceclip4.png in the Reference (Order #) column. 

Important Note: Consolidation boxes or bags should be approximately 100 pounds in total weight.  If you have more than this at one time for consolidation, the best practice is to split the group in half or thirds by manually checking the specific orders you wish to consolidate.  This can also be necessary if your item(s) are larger and you need to use more boxes; some fulfillment teams have a consolidation box at the pick/pack/label station, and as they fill it, they run a consolidation at the time the box is full.

Once refreshed, if you haven't printed your international labels yet, you could select the orders again and choose “International Labels” from the "Actions" menu to view and print the labels. You can also select the orders and choose “customs documents” from the "Actions" menu to view and print customs docs.  

Important Note: If the Reference (Order #) Column has a blue circle with an "E" inside of it: mceclip0.pngThe customs documentation (Commercial Invoice) has been electronically submitted, and you do not have to print it out.  When you are printing labels, and a Commercial Invoice follows on the printer, that means the destination requires that the customs documents/commercial invoice be placed in a pouch outside the shipment box.


Step 3: Generate & Print Consolidation Label

To generate & print a consolidation label, select all shipments you wish to consolidate by checking the gray box to the left of the Order Grid.  Next, click on "Consolidation Label” from the "Actions" menu. This will open up a tab on the browser with the Consolidation Label from where you can print the label (make sure that pop-ups are enabled on your browser).



The steps in app 2.0:

 Step 1: Choose the Shipments Workflow

Go to the 'Consolidations' workflow on the lefthand navigation pane. Choose the 'Ready to Consolidate' workflow filter.

Step 2: Select the Orders you want to Consolidate

Filter (if needed) and select the orders you want to consolidate. Note that orders must be fulfilled before they can be consolidated.

Press the 'Create Consolidation' button to have the system generate the consolidated manifest. 



Step 3: Select the Consolidations Workflow

Step 4: Select the Consolidated Order

Step 5: Press 'First Mile Labels' to Print the First Mile Labels for the Order


Step 4: Get Shipments Shipped

Lastly, if you already have UPS Ground or FedEx Ground coming to do your domestic pick-ups, they can take the consolidation box(es) just like any other package.  If you do not have a regular pick-up, you may do one of two options:

1) Drop off the consolidated box(es) at your local UPS or FedEx store.

2) Request a one-off pick-up by completing all fields in the template below and emailing it to

  • Warehouse/Pick-up Location Business Name:
  • Warehouse/Pick-up Location Address:
  • Warehouse/Pick-up Location Contact Name:
  • Warehouse/Pick-up Location Contact Phone Number:
  • Warehouse/Pick-up Location Contact Email Address:
  • Warehouse Closing Time:
  • Specific Pick-up location:
    • Reception
    • Front Door
    • Back Door
    • Loading Dock (If they have a specific door # that is best)
    • Other
  • Total # of Packages:
  • Total Weight of all packages (in lbs.):
  • Largest Package Size (LxWxH) (in inches):


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