How and when to create a consolidation label?


Consolidations are used in conjunction with international carriers that don't directly pick up parcels at your warehouse. Instead, a carrier such as FedEx Ground or UPS Ground will transport your standard shipments from your warehouse to the distribution hub of the international carrier. In order to do so, a shipping label needs to be produced for consolidation called a "Consolidation Label" or "Consol Label".  Note, the consolidation label is used in addition to the international label that is directly added to each individual parcel.



Note, consolidating orders and using consolidation labels apply if you are using one of our standard carriers with FlavorCloud like APC or SF Express, i.e. they don't apply to express carriers such as FedEx or DHL which will pick up individual packages at your location.



For orders shipping via a "Standard" service level, you will need to create a consolidation shipment for the first leg to transport your parcel(s) from your warehouse to the international carrier’s nearest hub. Take all orders for the day for each standard carrier (e.g. APC, SFExpress), put them into a larger box, and add a consolidation label to the box. The consolidation box will then be picked up by a local carrier such as FedEx Ground or UPS Ground.   

FedEx Ground or UPS Ground will deliver the consolidation box to the international carrier, where the individual parcels will be removed from the consolidation box, scanned by the international carrier, and sent on their way across borders to their international destination.

Please note, you still need to print out your usual international label and affix to each parcel before you put the individual parcels into the consolidation box. 

Please also note, that you either can perform the shipment consolidation function within the FlavorCloud platform or use the FlavorCloud APIs. Below you find details on how to use the FlavorCloud platform to consolidate shipments.


Step 1: Filter Carrier

In the dashboard of the FlavorCloud platform, select the orders that relate to the carrier you want to provide a consolidated shipment. You can do this using the "Filter" button and then in the Carrier column select the applicable carrier (e.g. APC).



Step 2: Select & Fulfill Orders

Select the orders that have been fulfilled that day for the carrier (e.g. APC) on the FlavorCloud dashboard grid as shown below.

Then select “fulfill” from the "Actions" menu. You will receive a green notification message saying orders have been fulfilled- it typically takes a few minutes to process and you should see notifications next to the bell icon on the top right of the grid asking you to refresh the page (usually you can refresh the page by pressing CTRL + F5). 

Once refreshed, select the orders again and choose “International Labels” from the "Actions" menu to view and print the labels. You can also select orders and choose “customs documents” from the "Actions" menu to view and print customs docs.

If you already have fulfilled orders to consolidate you can skip this step 2 and proceed to produce and print a consolidation label (step 3).



Step 3: Generate & Print Consolidation Label

In order to generate & print a consolidation label, select one of the consolidated orders. Then choose "Create Consolidation" which will generate the consolidation label. Next, you click on "Consolidation Label” from the "Actions" menu. This will open up a tab on the browser with the Consolidation Label from where you can print the label (make sure that pop-ups are enabled on your browser).



 Step 4: Get Shipments Shipped

 Lastly, you have to either call the local carrier who manages the consolidated shipment to arrange the pick-up of the parcel(s), or drop the parcel(s) with the local carrier. 


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